Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Wealth Unveil ("Company," "we," "us," or "our") regarding your use of our website wealth-unveil.com and our healthy food subscription services (collectively, the "Service").
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.
Eligibility
To use our Service, you must:
- Be at least 18 years of age or have parental/guardian consent
- Be a resident of Canada
- Provide accurate and complete registration information
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using our services under Canadian law
Service Description
Subscription Services
Wealth Unveil provides healthy food subscription services including:
- Weekly or bi-weekly meal delivery subscriptions
- Healthy snack box subscriptions
- Nutrition consulting services
- Customizable meal plans based on dietary preferences
Service Areas
We currently deliver to most areas across Canada. Specific delivery zones and restrictions may apply. We reserve the right to limit or discontinue service to certain areas at our discretion.
Account Registration and Security
Account Creation
To access our subscription services, you must create an account by providing:
- Valid email address
- Secure password
- Accurate personal and delivery information
- Payment information
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Keeping your account information current and accurate
Subscription Terms
Subscription Plans
We offer various subscription plans with different:
- Delivery frequencies (weekly, bi-weekly, monthly)
- Meal quantities and portions
- Dietary customization options
- Pricing structures
Billing and Payment
- Billing Cycle: You will be charged according to your selected subscription frequency
- Automatic Renewal: Subscriptions automatically renew unless cancelled
- Payment Methods: We accept major credit cards and other approved payment methods
- Price Changes: We may modify prices with 30 days' advance notice
- Failed Payments: Service may be suspended for failed payments until resolved
Delivery
- Delivery Windows: We provide estimated delivery timeframes but cannot guarantee specific times
- Delivery Address: You must provide a valid delivery address within our service area
- Delivery Issues: You must report delivery issues within 24 hours
- Missed Deliveries: We are not responsible for spoilage due to missed deliveries when delivery was attempted as scheduled
Cancellation and Refunds
Cancellation Policy
- You may cancel your subscription at any time through your account dashboard
- Cancellations must be made at least 5 days before your next billing date
- Cancellations after the cutoff will apply to the following billing cycle
- We reserve the right to cancel accounts for Terms violations
Refund Policy
- Quality Issues: Full refund or replacement for spoiled or damaged items
- Billing Errors: Refunds for erroneous charges
- Service Issues: Refunds at our discretion for service failures
- Change of Mind: No refunds for delivered orders unless there's a quality issue
- Processing Time: Approved refunds processed within 5-10 business days
Pausing Subscriptions
You may pause your subscription for up to 4 weeks at a time, with advance notice of at least 5 days before your next billing date.
Food Safety and Allergies
Food Safety
- We follow all applicable Canadian food safety regulations
- Products should be refrigerated immediately upon delivery
- Consume products by indicated expiration dates
- Report any food safety concerns immediately
Allergen Information
- We provide allergen information for all products
- You are responsible for reviewing ingredients and allergen warnings
- We cannot guarantee complete absence of allergens due to potential cross-contamination
- Consult healthcare providers for severe allergy concerns
Intellectual Property
Our Content
All content on our website and in our materials, including but not limited to:
- Text, images, logos, and graphics
- Recipes and nutritional information
- Software and website functionality
- Trademarks and brand elements
are owned by Wealth Unveil or our licensors and protected by intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes in accordance with these Terms.
Prohibited Uses
You may not use our Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access to our systems
- Use our Service for commercial purposes without permission
- Share account credentials with others
- Reverse engineer or copy our content or technology
- Interfere with the proper operation of our Service
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in the Privacy Policy.
Limitation of Liability
Service Availability
While we strive to provide reliable service, we do not guarantee:
- Uninterrupted or error-free operation
- Specific delivery times or dates
- Availability of specific products
- Compatibility with all dietary restrictions
Limitation of Damages
To the maximum extent permitted by law, Wealth Unveil shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for the specific service
- Damages resulting from third-party actions
Indemnification
You agree to indemnify and hold harmless Wealth Unveil, its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses arising from:
- Your violation of these Terms
- Your use of our Service
- Your violation of any applicable laws
- Your infringement of third-party rights
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters or severe weather
- Government actions or regulations
- Labor strikes or disputes
- Supply chain disruptions
- Technical failures or cyber attacks
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
Dispute Resolution
Informal Resolution
Before pursuing formal dispute resolution, we encourage you to contact us directly at [email protected] to resolve any issues.
Formal Dispute Resolution
If informal resolution is unsuccessful, disputes may be resolved through:
- Binding arbitration under the rules of the ADR Institute of Canada
- Small claims court for disputes within jurisdictional limits
- Superior court proceedings for larger disputes
Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes:
- We will post the updated Terms on our website
- We will update the "Last updated" date
- We will notify you of material changes via email or website notice
- Your continued use of the Service constitutes acceptance of the modified Terms
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Wealth Unveil regarding the use of our Service.
Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it in the future.
Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Contact Information
If you have questions about these Terms of Service, please contact us:
Effective Date
These Terms of Service are effective as of the date noted above and supersede all previous versions. By continuing to use our Service after any modifications, you agree to the updated Terms.