Introduction
Wealth Unveil ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wealth-unveil.com and use our healthy food subscription services.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws. By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, subscription preferences
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Delivery Information: Delivery address, special delivery instructions
- Dietary Information: Food preferences, allergies, dietary restrictions
- Communication Records: Customer service interactions, feedback, survey responses
Non-Personal Information
We automatically collect certain non-personal information:
- Website Usage Data: Pages visited, time spent on site, click patterns
- Device Information: Browser type, operating system, IP address
- Cookies and Tracking: Information collected through cookies and similar technologies
How We Use Your Information
Primary Uses
We use your personal information for the following purposes:
- Processing and fulfilling your subscription orders
- Managing your account and subscription preferences
- Communicating with you about your orders, account, and services
- Providing customer support and responding to inquiries
- Customizing your meal plans based on dietary preferences
- Processing payments and maintaining financial records
- Delivering products to your specified address
Secondary Uses
With your consent, we may also use your information to:
- Send you newsletters, promotional materials, and marketing communications
- Conduct surveys and gather feedback to improve our services
- Provide personalized recommendations and content
- Analyze usage patterns to enhance website functionality
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing (Stripe, PayPal, or similar secure processors)
- Delivery and shipping services
- Customer support platforms
- Email marketing services
- Website hosting and analytics
- Food suppliers and fulfillment centers
Legal Requirements
We may disclose your information when required by law or in good faith belief that such action is necessary to:
- Comply with legal processes, court orders, or government regulations
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our customers or others
- Investigate fraud or other illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Cookies and Tracking Technologies
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and security
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and personalize your experience
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Cookie Management
You can control cookies through our cookie consent banner or your browser settings. However, disabling certain cookies may limit website functionality.
Data Security
Security Measures
We implement industry-standard security measures to protect your information:
- SSL encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- PCI DSS compliance for payment processing
Data Breach Notification
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by Canadian law, typically within 72 hours of discovery.
Your Privacy Rights
Access and Control
Under Canadian privacy law, you have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent for marketing communications or optional data processing
How to Exercise Your Rights
To exercise these rights, please contact us at:
- Email: [email protected]
- Phone: +1 (416) 555-4325
- Mail: 123 Health Street, Toronto, ON M5V 3A8
We will respond to your request within 30 days.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:
- Account Information: Retained while your account is active and for 7 years after closure for legal purposes
- Transaction Records: Retained for 7 years for financial and tax purposes
- Marketing Data: Retained until you unsubscribe or request deletion
- Website Analytics: Typically retained for 26 months
International Data Transfers
While we primarily store data within Canada, some service providers may process data outside Canada. When this occurs, we ensure adequate protection through:
- Contractual safeguards requiring equivalent protection
- Transfers only to countries with adequate privacy laws
- Compliance with Canadian data transfer requirements
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will delete it promptly.
Marketing Communications
We may send you marketing communications if you have:
- Subscribed to our services
- Opted in to receive newsletters or promotions
- Provided consent through our website
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in any email
- Contacting us directly
- Managing your preferences in your account settings
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last updated" date
- Notify you of significant changes via email or website notice
- Obtain consent for material changes that affect how we use your information
Provincial Privacy Laws
Depending on your province of residence, additional privacy rights may apply:
- Quebec: Protected under the Act respecting the protection of personal information in the private sector
- British Columbia: Protected under the Personal Information Protection Act
- Alberta: Protected under the Personal Information Protection Act
Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:
Privacy Commissioner
If you are not satisfied with our response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada:
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376
Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
This Privacy Policy is effective as of the date noted above and supersedes all previous versions.